Welcome to Helue. These Terms and Conditions govern access to and use of the website www.helue.ar, as well as the purchase of products offered through it. By using our site and making a purchase, the user fully accepts the terms established herein.
Access to and use of this website is permitted solely for personal and legitimate purposes related to the purchase of products. The user agrees not to use the site for illegal, fraudulent, or harmful activities that may damage Helue’s reputation.
All products displayed on our site are subject to availability.
Helue reserves the right to modify, update, or discontinue products without prior notice.
Product images are illustrative and may show slight variations from the actual product.
All prices are expressed in Argentine pesos (ARS) and include applicable taxes, unless otherwise indicated.
Helue reserves the right to modify prices at any time without prior notice.
Payments must be made exclusively through the authorized payment methods available on the website. Orders will be considered confirmed only once payment has been credited.
Deliveries are made within Argentina through trusted logistics providers.
Delivery times may vary depending on the customer’s location. Helue shall not be held liable for delays caused by force majeure or external factors (strikes, carrier issues, weather conditions, etc.).
Once the order has been shipped, the customer will receive a tracking number to check the shipping status.
Customers may request a return or exchange within 10 calendar days of receiving their order.
Products must be returned in their original condition, unused, and with the corresponding packaging.
Returns of opened or damaged products due to misuse will not be accepted.
Shipping costs for returns or exchanges will be borne by the customer, except in cases of defective products or errors attributable to Helue.
All content on this website (logos, images, texts, designs, photographs, software, etc.) is the exclusive property of Helue or is licensed for its use.
Reproduction, distribution, or modification without prior written authorization from Helue is strictly prohibited.
Helue guarantees the confidentiality and security of users’ personal data in accordance with applicable data protection laws.
The information collected will be used solely to manage purchases, shipments, and communications related to our products and services.
Helue reserves the right to modify, update, or expand these Terms and Conditions at any time. Such modifications shall take effect upon their publication on the website.
These Terms and Conditions are governed by the laws of the Argentine Republic. Any dispute shall be submitted to the competent courts of the City of Buenos Aires.